📅 Wednesday, 3 September 2025

🕐 1:09 AM

A socket is an IP address AND a port number. See below for an example:

  • IP:1.2.3.4

  • Port:123

  • Socket: 1.2.3.4:123

  • This can be seen in VPN logs

  • VPN logs can also be seen on the firewall

  • DPD (dead peer detections) failures indicates unstable connection

Usual troubleshooting steps for vpn dropouts:

  • Get user to try different network

  • Run VPN debug to capture dropout

  • Re-install FortiClient

  • New router